1. We ship Monday 9am-Friday 3pm CST.
2. Our policy is that orders ship out within 1-2 business days and are not guaranteed to go out same day.
3. Our shipping facility is closed on weekends and we do not ship on holidays.
4. Your shipment will be shipped from our warehouse in St. Louis, MO.
5. Charge on your credit card statement and on your receipt will say “Pride Wellness”
6. Customers are responsible for checking their shipment for damage at time of delivery.
7. Claims for product damaged during shipping must be made within 48 hours of receipt of package.